Fax Error Codes Although it is often difficult to narrow down exactly why a fax fails, our goal is to provide you with as much information as is available to determine why your fax did not go through.  Here is a list of our error reason codes: ... Read More

Setting Up SMS (Text) Notifications - Users 1. Login to your account at https://efax.winntel.com 2. Once logged in go to your Settings tab 3. On the Profile page find “Primary SMS”   4. Type in the phone number you wish to receive SMS... Read More

Setup eFax Client with Print Support 1. Download the Fax Client setup utility from this article below 2. Run the setup program in the downloaded zip archive:  FaxClientSetup.exe 3. After completion there will be a shortcut on your desktop called ... Read More

Sending a fax through the Web Portal 1. Login to your portal at https://efax.winntel.com 2. Select the Send option from either your dashboard or the from the tabs listed     3. Recipient Info Fill in the pertinent information; this will translate... Read More

FaxAgent Accepted File Attachment Formats Image Files (TIFF, GIF, PNG, JPEG) Adobe Acrobat Files (PDF) Microsoft Office Files (DOC, XLS, PPT) Printer File Formats (PCL, EPS, PS) Text Files (TXT, RTF, XML) Fax Cover Page Formats (FXC)   Published by... Read More

Forgot Your Password? 1. Resetting your password is simple: 2. On the log in page select “Password Recovery”   3. A dialogue box will appear asking for the email address associated with your account. 4. Input your email address and hit �... Read More